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How much do you charge for UK delivery ?
We charge a standard £7.95 for next day delivery to most addresses in the UK* regardless of how many models you order, their size or their weight.
Is it safe to use my debit or credit card on the website ? Is it secure ?
Simply put - yes. We use a secure encrypted system on dedicated SSL servers.
Can I pay for models over the telephone ?
Yes. We are avaialble from 9am until 9pm 7 days a week for your convenience on (0191) 286 4175 ( and mobile 07846 202 246 ) and to accept credit and debit cards.
Can I pay for models through the post with a cheque or postal order ?
Yes. Please make cheques and postal orders payable to "Trains & Planes Ltd." remembering to add £7.95 to your total to cover delivery costs.
Do you ship models Internationally to customers outside of the UK ?
Yes. We can ship models anywhere in the world but customers must contact us by e-mail or telephone first so that we can advise on the costs involved and the shipping service required.
Can I use my PayPal account to buy models from your website to deliver within the UK ?
Yes - it's quick and easy.
Your website only accepts British credit and debit cards. How can I pay for a model from outside the UK ? Can I use my PayPal account to send money from outside the UK to buy models via the PayPal website ?
Yes - Just log on to your PayPal website ( for example - www.paypal.com ) and use it to send money to :- sales@trainsandplanes.co.uk
If buying from outside the UK, please remember to contact us first to check on the shipping costs.
*Our standard UK next day delivery charge excludes the Channel Islands, the Scottish Highlands & Islands, the Isle Of Man & H.M. Forces. These locations may incur an additional cost above our standard £7.95 charge to deliver to within the UK. Please contact us for further details.
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