TRAINS & PLANES LTD.
Unit 19B, Airport Industrial Estate, Kingston Park, Newcastle upon-Tyne
NE3 2EF, United Kingdom


ORDERING BY TELEPHONE
Call us on (0191) 286 4175
from 9.30am to 8pm
7 days a week

Outside the UK please telephone +44 191 286 4175


UK SHIPPING OPTIONS :

Orders up to £99.99 = £9.95 UK Next Day By UPS Courier with no weight limit

Orders £100 to £149.99 = £5.95 UK Next Day By UPS Courier with no weight limit

Orders £150 & over = FREE UK Next Day By UPS Courier with no weight limit

Royal Mail Next Day Special Delivery By 1pm is available to most UK postcodes for orders up to a maximum of 2kg in weight - Prices range from £9.95 to £13.95

Standard Royal Mail UK Delivery (3 to 5 days) is available for orders up to a maximum of 2kg in weight or orders up to the value of £99.99 - Prices start at £4.95 up to a maximum of £6.95

Your available shipping options will be automatically shown at checkout calculated by weight or order value


WORLDWIDE SHIPPING :

Our website will detect which country you are located in and show the international pricing with discounts already calculated as you shop or when you create an account (not at the checkout).

Your available shipping options will be automatically shown at checkout calculated by weight or order value
We Ship Worldwide
Credit Cards
PayPal Welcome
Click & Collect

Order online and collect from our Newcastle model shop

Shop opening times :

Monday 9.30am to 3pm
Tuesday 9.30am to 3pm
Wednesday 9.30am to 3pm
Thursday 9.30am to 3pm
Friday 9.30am to 3pm
Saturday 9.30am to 5pm
Sunday 10am to 4pm

TRAINS & PLANES LTD.
Unit 19B, Airport Industrial Estate, Kingston Park, Newcastle upon-Tyne
NE3 2EF, United Kingdom
Visit Our Showroom

FAQs

What Are The Opening Times For Your Newcastle upon-Tyne Shop ? 

Monday to Friday from 9.30am to 3pm

&

Saturday from 9.30am to 5pm  

Sunday from 10.00am to 4pm

Telephone ordering is available from 9.30am to 8pm, 7 days a week 


Hw much do you charge for UK delivery ?


Models up to the value of £99.99 are shipped by Next Day Delivery at £9.95

Models between £100.00 to £149.99 are shipped by Next Day Delivery at £5.95

Models over the value of £150 are shipped by Next Day Delivery for FREE 

Some small or low value items can also be shipped via the Royal Mail postal service in the UK with prices starting at £3.95

 

Is it safe to use my debit or credit card on the website ?  Is it secure ?

Simply put - yes.  We use a secure encrypted system on dedicated SSL servers.

 

Can I pay for models over the telephone ?

Yes.  We are avaialble from 9.30am until 8pm 7 days a week for your convenience on (0191) 286 4175 ( and mobile 07846 202 246 ) and to accept credit and debit cards.

Outside the UK please call +44 191 286 4175

  

Can I pay for models through the post with a cheque or postal order ?

Yes - please make cheques and postal orders payable to :   " Trains & Planes Ltd. "

Plesae send them to :

Trains & Planes Ltd.
Unit 19B
Airport Industrial Estate
Kingston Park
Newcastle upon-Tyne
NE3 2EF 

Plesae remember to supply your name, address, description of models required and contact telephone number : don't forget to include the appropriate delivery costs - see shipping costs listed above.   
 

Do you ship models Internationally to customers outside of the UK ?

Yes, we can ship models anywhere in the world.  Order either online or by telephone on +44 191 286 4175 

 

Can I use my PayPal account to buy models from your website ?

Yes - it's quick and easy. 



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Telephone: 0191 286 4175 or from outside the UK: +44 191 286 4175
Our Address: Trains And Planes Ltd., MAST House, Hadrian Business Centre, East Beaminster Way, Kingston Park, Newcastle upon-Tyne, NE3 2ER, United Kingdom.


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